How We Work

Lasting, Meaningful, Results

NeuroPhysio is a team of dedicated, specialist neurological physiotherapists offering services to children and adults at our clinic in Stevenage or in the community.

In Stevenage or in the community. We will provide your spouse, family member or friend with a friendly, enthusiastic and professional service and treatments based on the latest evidence in physiotherapy and rehabilitation. Our flexible and positive approach to physiotherapy is centred around their needs.

At NeuroPhysio we understand the importance of finding the right person to help with a particular problem or goal, that’s why we offer an initial ‘meet and greet’ video or phone call without charge to answer any questions and to ensure that we that have an understanding of why you have sought treatment.

All physiotherapists working at NeuroPhysio are registered with the Health and Care Professions Council (HCPC) and are members of The Chartered Society of Physiotherapy, in addition to specialist interest groups such as The Association of Chartered Physiotherapists Interested in Neurology (ACPIN).

Our Mission

“To provide each person that we see with compassionate and aspirational neurological rehabilitation, which realises their full potential and maintains our core values of excellence, integrity and empathy.”

How We Work


NeuroPhysio assessments are comprehensive and we will work hard to get to the root of the problem and take time to fully understand how the person has been affected and the impact the problem is having on their life. All physio assessments are likely to include a thorough discussion of the problem, movement screening and specific testing. NeuroPhysio will discuss the diagnosis and explain the findings following the physiotherapy assessment before proving recommendations of the most effective treatment programme.



NeuroPhysio neurological rehabilitation programmes are unique to each individual as no two situations are the same. Our neuro physiotherapists will agree a treatment plan with you to meet your goals and address the problems identified at the initial assessment. For some this may simply be a few tips and a prescribed programme to get the ball rolling, whilst others may benefit from a more intensive period of treatment and ongoing support. NeuroPhysio has experience in utilising a range of different treatment techniques and will discuss and agree the best approach for an individual’s particular circumstances.

Our expert physios will answer any questions that you or your loved one may have with complete honesty and will always be happy to discuss the rehabilitation options available. In short, if we think that a particular physiotherapy treatment would be beneficial, we’ll tell you. If we think that we’ve done all we can, we’ll discuss the reasons why and help you to plan the next steps.


After Treatment

Although neuro rehabilitation with us will come to an end, we know that people continue to make progress as they live their lives and may need advice to progress and manage their programme. NeuroPhysio will remain available to you to answer any questions and provide support to keep progressing.


See what our customers have to say about us…

I have worked with James with a number of clients who have sustained catastrophic injuries. James has provided valuable input to each client. His contributions have undoubtedly promoted their quality of life, mobility and functioning. James is able to apply his skills and knowledge to promote the optimum outcomes for his clients. He is approachable and his clients and the multi-disciplinary teams greatly value his contributions. James responds in a timely manner to questions posed by myself and the team to ensure that the clients needs are addressed in a timely way. I would very much recommend James to you.

jennifer rudd

Worked with James for my father's rehabilitation following a sudden and severe stroke. James dealt with any situation with upmost professionalism, whilst being fun and friendly. Over the 12 months of physio the progress has been incredible (bringing me to tears occasionally!) and James has adapted to suit the changing needs of my dad. Through both home sessions and sessions within our local gym my Dad went from strength to strength and I cannot thank him enough. Thank you James, giving my dad a better future than we once thought wouldn't be possible.

katie taylor